Frequently Asked Questions
Frequently Asked Questions
What is your shipping Policy?
For shipments within the United States, the Post Office will be used and sent Priority Mail. International shipping will be either UPS or FedEx depending on the size and weight of the piece, always trying to get the best rates possible.
All art is covered with protective paper and canvases will have corner protectors as well. Bubble wrap is used for canvases as well and secured with packing tape. If the size allows, we'll pack other paper or air-pockets in to keep your art from shifting in the box.
We insure all original art pieces against damage.
The two tables below will give you a close estimate of shipping prices. Exact prices could vary so please be aware.
FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
SHIPPING PRICES for prints are calculated based on your cart total as follows:
Cart Totals | Standard Shipping | 2-Day Shipping | Overnight Shipping | International Shipping |
$0 - $49.99 | $9.49 | $14.99 | $19.99 | $11.89 |
$50 - $149.99 | $16.99 | $24.99 | $34.99 | $21.247 |
$150 - $199.99 | $19.99 | $29.99 | $39.99 | $24.99 |
$200.00 - $249.99 | $26.99 | $39.99 | $54.99 | $33.74 |
$250 - $499.99 | $29.99 | $44.99 | $59.99 | $37.49 |
$500 - $999.99 | $49.99 | $74.99 | $99.99 | $62.49 |
$1000 + | $99.99 | $149.99 | $199.99 | $124.99 |
FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:
Cart Weight | Ground Shipping | Expedited 2 Day Shipping |
Up to 5LBs | $ 9.95 | $19.95 |
5 - 10 LBs | $15.95 | $29.95 |
10-15 LB | $19.95 | $39.95 |
15 LB + | $29.95 | $49.95 |
( Please note these are only examples and not actual shipping prices according to weight)
What is your Policy on Returns/Exchanges/Refunds?
Here at Laughing Raven Studio, we want to ensure you’re completely satisfied. If for any reason you’re not satisfied with your purchase, please contact us here [ insert link to contact page] and include your order number and a brief description of what’s going on. Someone from our office will contact you to see how we can help.
There’s a 15% restocking fee that is applied for any order canceled or exchanged.